Frequently Asked Questions

Climax Entertainment is Rwanda's premier digital platform connecting artists, venues, event organizers, and audiences. We provide tools for artist promotion, venue management, event discovery, and ticketing.

Basic features are free for all users. We offer premium features for artists and venues through subscription plans. Event ticketing includes a small service fee.

Click the "Sign Up" button in the top right corner of any page. You can sign up using your email address or connect with your social media accounts for faster registration.

Artists can showcase their talent, connect with venues and event organizers, manage bookings, promote events, and receive payments through our secure platform.

We offer multiple payment options including mobile money, bank transfer, and direct deposit. Payments are processed securely through our platform after events are completed.

Yes! Artists can create and promote events, sell tickets, and manage attendees through our event management tools.

Venues can list their space, connect with artists, promote events, manage bookings, and sell tickets through our platform.

You can list concerts, festivals, conferences, workshops, private parties, and any other type of event that requires talent or venue booking.

We provide customizable ticketing options with QR code verification, attendance tracking, and secure payment processing. You can set different ticket types, prices, and availability.

Use our search and filter tools to find events by location, date, category, or artist. You can also browse curated recommendations based on your interests.

Yes, we use industry-standard encryption and secure payment processing to protect your transactions. All tickets are guaranteed authentic.

Refund policies are set by the event organizers. Most events offer refunds up to 24-48 hours before the event. Please check the specific event's refund policy before purchasing.