Privacy Policy

At Climax Entertainment ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform.

By using our Platform, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our Platform.

1.1 Information You Provide

We collect information you provide when creating an account, using our services, or communicating with us, including:

• Account information (name, email, phone number)
• Profile information (bio, photos, skills, experience)
• Payment information (processed by third-party providers)
• Communications with other users
• Content you post on the Platform

1.2 Information Collected Automatically

When you use our Platform, we automatically collect certain information, including:

• Device information (IP address, browser type, device type)
• Usage data (pages visited, features used, time spent)
• Location information (if enabled and permitted)
• Cookies and similar technologies data

1.3 Information from Third Parties

We may receive information about you from third parties, such as:

• Social media platforms (if you connect your account)
• Payment processors
• Marketing partners
• Publicly available sources

We use your information for various purposes, including:

• Providing and improving our services
• Facilitating connections between users
• Processing payments and transactions
• Personalizing your experience
• Communicating with you about our services
• Ensuring security and preventing fraud
• Complying with legal obligations
• Marketing and advertising (with your consent where required)

3.1 With Other Users

We share certain information with other users to facilitate connections, including:

• Profile information with artists, venues, and audiences
• Event details with attendees and organizers
• Booking information with relevant parties

3.2 With Service Providers

We share information with third-party service providers who help us operate our Platform, such as:

• Payment processors
• Hosting providers
• Analytics services
• Marketing partners

3.3 For Legal Reasons

We may disclose your information if required by law, such as:

• To comply with legal obligations
• To protect our rights and property
• To prevent fraud or security issues
• To protect the safety of users or the public

3.4 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of sensitive data
• Secure servers and networks
• Access controls and authentication
• Regular security assessments

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5.1 Access and Update

You can access and update your personal information through your account settings.

5.2 Data Portability

You can request a copy of your data in a structured, machine-readable format.

5.3 Deletion

You can request deletion of your account and personal information, subject to certain legal exceptions.

5.4 Marketing Communications

You can opt out of marketing communications by using the unsubscribe link in our emails or through your account settings.

5.5 Cookies

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our Platform.

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the type of information and the purpose for which it was collected.

Our Platform is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Your information may be transferred to and processed in countries other than Rwanda. We ensure appropriate safeguards are in place to protect your information when transferred internationally.

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our Platform or by sending you an email. Your continued use of our Platform after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@climax.rw

Address: KG 123 St, Kicukiro District, Kigali, Rwanda